My garbage was not picked up today. Why?
If your garbage was out at the normal collection site before 7:00 am and not collected, contact City Hall at (972) 617-7262, as soon as possible. Community Waste Disposal (CWD) collection trucks check with City Offices for complaints on pick-up day. If you discover this after hours, contact CWD direct at (972) 392-9300 or (817) 795-9300.

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1. For what do I need a permit?
2. How long does it take to get permit approval once applied?
3. I believe my water bill is incorrect. What can I do?
4. My sewer fee is higher than my water fee. How come?
5. My garbage was not picked up today. Why?
6. I have a leak in my house and cannot turn my water off. Whom can I call?
7. To whom can I complain about high grass?
8. How do I report a missing, found or lost animal?